Terms and Service Agreement
​
1. Introduction
​
-
Effective Date: 10/02/2024
-
Company Information: Chelsea Trade Roots, LLC (hereinafter "we," "us," or "our") operates the website www.rootscoffeeroast.com.
-
By accessing or using our website, you agree to these Terms and Service ("Terms"). If you do not agree to these Terms, please refrain from using our website.
​​
2. Acceptance of Terms
By accessing or using our website, you affirm that you are at least 18 years old (or the legal age of majority in your jurisdiction) and are legally able to enter into this agreement.
​
3. Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review them periodically. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.
​
4. Website Use
-
You agree to use our website in compliance with all applicable laws and regulations.
-
You must not use the website for any unlawful, fraudulent, or abusive purpose.
-
Prohibited Actions: You agree not to:
-
Attempt to interfere with or compromise the website’s security.
-
Use any automated system (such as robots or scripts) to access the website.
-
Post or distribute harmful content (e.g., viruses, malware).
-
​
-
5. User Accounts
-
Account Creation: To access certain features of the website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials.
-
Accuracy of Information: You agree to provide accurate, current, and complete information during registration and to update it when necessary.
-
Termination: We reserve the right to terminate or suspend accounts for violations of these Terms or for any other reason at our discretion.
​​
6. Purchasing and Payments
-
Pricing and Availability: All products (e.g., Coffee, Trade Cards (Basketball Cards, Baseball Cards, Magic The Gather Cards, and Pokémon Cards.) and/or any Chelsea Trade Roots LLC merchandise listed on the website) are subject to availability and we reserve the right to modify prices at any time. Prices are displayed in United States of America (USA) Dollar and are inclusive of New York State Sale Tax.
-
Payment Methods: We accept all major credit cards (Visa, Master Cards, American Express, Discover, and etc.) for online purchases. You agree to provide valid payment information and authorize us to charge the selected payment method for the total amount of your order.
-
Order Confirmation: Upon placing an order, you will receive an email confirmation. If there are issues with your order (e.g., out of stock items), we will notify you as soon as possible.
​
7. Shipping and Delivery
-
We aim to ship orders within 2 business days , but delivery times may vary depending on the destination selected shipping method, and/or current emergency events.
-
Shipping Costs: You will be informed of any shipping costs during the checkout process.
-
Risk of Loss: Title and risk of loss for all purchased items pass to you upon delivery of the items to the shipping carrier.
​​
8. Returns and Refunds
-
Return Policy: We accept returns of unopened products within [30] days of purchase. Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.
-
Refunds: Refunds will be processed within 5 business days after receiving the returned items and will be issued to the original payment method.
​​
9. Intellectual Property
-
All content on this website, including text, images, logos, and other materials, is owned or licensed by Chelsea Trade Roots LLC. You may not copy, reproduce, distribute, or create derivative works from any content without our express written permission.
​​
10. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience and do not imply our endorsement of the content or services offered by these third-party sites. We are not responsible for the content or practices of any third-party websites.
​
11. Privacy Policy
-
Your privacy is important to us. Our (Privacy Policy) outlines how we collect, use, and protect your personal information when you use our website.
-
By using the website, you agree to the collection and use of information in accordance with our Privacy Policy.
​​
12. Limitation of Liability
-
No Warranty: Our website and services are provided on an "as is" basis without warranties of any kind, either express or implied, including but not limited to fitness for a particular purpose or non-infringement.
-
Limitation of Damages: In no event shall (Chelsea Trade Roots LLC) be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of the website or purchase of products.
-
Maximum Liability: Our total liability to you for any claims related to the website or purchases shall not exceed the amount paid by you for the specific products in question.
​​
13. Indemnification
You agree to indemnify and hold Chelsea Trade Roots LLC, its affiliates, and their respective officers, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the website or violation of these Terms.
​
14. Governing Law and Dispute Resolution
-
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United States of America, the New York State, and the City of New York without regard to its conflict of law provisions.
-
Dispute Resolution: Any disputes arising from these Terms or your use of the website shall be resolved through binding arbitration in New York State under the rules of the Chapter 8; Article 75, unless otherwise prohibited by law.
​​
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be in full force and effect.
​
16. Termination
We reserve the right to terminate or restrict your access to the website, without notice, for any violation of these Terms or for any other reason at our discretion.
​
17. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
-
Email: Info@RootsCoffeeRoast.com
-
Phone: 631-606-4482
-
Address: New York, N.Y. 10011